Delivery & Returns
Thanks for shopping with IMC Store. Rest assured we plan on turning around your order as quickly as possible!
Our orders are shipped and delivered on business days; public holidays are excluded.
Within USA we send your order via Shipping comany or UPS/DHL Post. Standard delivery within USA typically takes 10 business days, depending on where you reside. The orders are shipped from CHINA , allow more time in 30 days if you are in North Mariana island.
We do cater for those last-minute, I-need-it-yesterday orders – just select the express shipping option and you’ll have your order in about 5 business days.
Here is a guide to how long delivery will take and how much it will cost. Charges indicated are in USD Dollars. Displayed costs include GST.
If you have any further questions in relation to shipping, you can contact us via filling out the ‘Contact Us’ form or by Phone.
Returns
In the event that you need to return a product, we have tried to make the process as painless as possible. Please contact customer care so we can get you sorted.
| DESTINATION | STANDARD SHIPPING | EXPRESS |
| North Mariana Islands | 20 Business Days | 5 Business Days |
| Orders less than 50kg | $200/CBM | $15.5 per kg |
| Orders greater than 50kg | $180/CBM | Not recommend |
| DESTINATION | TRACKED INTERNATIONAL SHIPPING |
| Asia /Pacific | 5 – 10 Business Days |
| Orders less than 100kg | $2 per kg |
| Orders greater than 100kg | $2 per kg |
| DESTINATION | TRACKED INTERNATIONAL SHIPPING or AIR |
| North America | 5 – 20 Business Days |
| Orders less than 10kg | $2 per kg by Ocean or $13.84 per kg by EXPRESS |
| Orders greater than 100kg | $2 per kg by Ocean or $8 per kg by Air |
| DESTINATION | TRACKED INTERNATIONAL Shipping |
| Everywhere Else | 5-20 Business Days |
| Orders less than 100kg | $2.5 per kg |
| Orders greater than 100kg | $1.9 per kg |